Case Study

DAWSON DENTAL

Branding, Creative, Media Buys, Data & Analytics,
Technology, Outbound Sales, Patient Funnel Management
Industry
Health

Overview

Dawson Dental, with 29 clinics across Ontario, provides cosmetic and general dental services. While already using a digital strategy for new patient acquisition, they believed there was potential to attract even more patients with a refined approach.

Challenges

Dawson Dental initially sought help with media buying and lead generation. However, a three-month CRO discovery campaign and a full audit revealed critical areas needing optimization in both marketing and sales processes.

We developed a custom automated marketing system to capture leads, nurture prospects, predict revenue, and pinpoint sales bottlenecks. We then implemented a multi-channel media strategy, using data-driven retargeting to capture traffic from all stages of the funnel.

Results

80%

Improved lead to appointment conversions by 80% by applying marketing automation and a better lead nurturing process

62%

Increased lead volume by 62% with a lower media spend

40%

Decreased Cost per Lead (CPL) by 40% by diversifying media channels

4x

Helped increase the average new patient LTV by 4x by implementing patient re engagement campaigns

1
Qualify and nurture more leads faster
2
Integrate marketing and sales into one tool
3
Increase conversions from leads to appointments
4
Save money by reducing manual follow-up
5
Strengthen brand loyalty with accurate segmentation and personalization

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